CyberCoders ServiceNow Analyst - ServiceNow, IT Management Platform, ITSM in Chicago, Illinois

ServiceNow Analyst - ServiceNow, IT Management Platform, ITSM ServiceNow Analyst - ServiceNow, IT Management Platform, ITSM - Skills Required - ServiceNow, IT Management Platform, ITSM, KPI, Agile

If you are a ServiceNow Analyst with experience, please read on!

Top Reasons to Work with Us

  • HUGE Room for Growth

  • Great Work/Life Balance/Autonomy

  • Competitive Pay

What You Will Be Doing

-Uses expertise and best practices to define, document, monitor and analyze IT processes within the ServiceNow platform.

-Provides evaluations and testing, operational, post deployment and lifecycle support of the solutions delivered via the platform.

-Defines and maps out plans around operational IT services and processes.

-Facilitates and develops Key Performance Indicators (KPI's) related to the IT processes.

-Collaborates with Solution Architect, delivery, and operational teams to gather and clarify business process concerns and requirements.

-Analyzes and prepares complex cross-functional business requirements and process flows, perform gap analysis between as-is and to-be processes, and makes recommendation on areas for continual process improvement.

What You Need for this Position

At Least 3 Years of experience and knowledge of:

  • ServiceNow

  • IT Management Platform

  • ITSM

  • KPI

  • Agile

-----Role is 100% onsite facing based in Seattle, WA-------

What's In It for You

For your hard work, you will be rewarded with a strong compensation package that includes a competitive base salary (D.O.E), excellent medical, dental and health benefits and other cool perks!

So, if you are a ServiceNow Analyst with experience, please apply today!

Applicants must be authorized to work in the U.S.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ServiceNow Analyst - ServiceNow, IT Management Platform, ITSM IL-Chicago DN2-1469508