CyberCoders Customer Care Representative - Inbound/Outbound calls in Irvine, California

Customer Care Representative - Inbound/Outbound calls Customer Care Representative - Inbound/Outbound calls - Skills Required - Customer Rapport, Handling questions/concerns of customers, Maitaining a positive atittude, Excellent communication skills- written/verbal, Inbound/Outbound calls

If you are a Customer Care Representative with experience doing inbound/outbound calls, handling customer's questions and concerns, as well as excellent communication skills- written/verbal, please read on!

Located in Irvine, California- we specialize in providing rent-able equipment to companies, vendors, and families all over California! We do all of this online and have been named not only the best place to work for in California (4 times!), but also the quickest growing private company in our industry! We have been in business for over 6 years and are growing like a weed!

We are looking for someone who is going to be an expert with the phone. This Customer Care Representative will be responsible for handling all inbound and outbound calls, a well as ensuring that the customer has a pleasant experience every time. We work in a fast-paced environment here so we need someone who is willing to move quickly, but also work collaboratively in a team. You will be the voice of our company, so someone with confidence is key as well.

What You Will Be Doing

-Answering all inbound/outbound calls

-Handling escalated issues

-Working collaboratively in a team

-Maintaining a positive attitude and tone

What You Need for this Position

At Least 3 Years of experience and knowledge of:

  • Customer Rapport

  • Handling questions/concerns of customers

  • Maitaining a positive atittude

  • Excellent communication skills- written/verbal

  • Inbound/Outbound calls

So, if you are a Customer Care Representative with experience doing inbound/outbound calls, handling customer's questions and concerns, as well as excellent communication skills- written/verbal,, please apply today!

Applicants must be authorized to work in the U.S.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Customer Care Representative - Inbound/Outbound calls CA-Irvine LM3-1467922