CyberCoders Learning and Development Manager - Startup in Redwood City, California

Learning and Development Manager - Startup Learning and Development Manager - Startup - Skills Required - Yammer, FaceBook, Learning Management System, Skilljar, Zendesk, Social reporting and listening tools

If you are a Community Operations and Learning Manager with experience, please read on!

Title: Learning and Development Manager

Salary: $70K - $85K

Location: Redwood City, CA

We're looking for a Learning Manager to join us in providing the most uncommonly awesome way to repair your iPhone, iPad or Galaxy at the time and location of your choosing.

We are looking for a relentlessly positive community manager to engage and support our thousands of independent repair technicians across the country. Our technicians are a fun, hardworking bunch and we want to support them with the marketing, operations and logistics tools they need to build their

businesses. Reporting to the VP of Community Operations, this position will work closely with the operations team to retain technicians, welcome new ones, and improve technician performance and capabilities.

Top Reasons to Work with Us

  • We hire great people and trust them to do right by our customers and our peers, so youll have significant autonomy over your work.

  • We value diversity, humility, and open collaboration, and we foster an environment of constant learning.

  • We believe that small, empowered, self-motivated teams can make big contributions to the business.

  • We think that supporting your career development and having meaningful, rewarding work to do is a requirement.

  • We want this to be the best job you will ever have.

What You Will Be Doing

  • Build on the current social and engagement strategies

  • Moderate iTech social channels (we currently use Yammer and Facebook)

  • Create engaging and actionable communications in a variety of media

  • Develop learning content in a variety of media and deploy it on our Learning Management System (we

use Skilljar) and our Help Center (we use Zendesk)

  • Develop and promote iTech marketing support programs

  • Create and manage tools to measure KPIs relating to the health of the iTech community

What You Need for this Position

College experience and knowledge of:

  • Administering a Learning Management System

  • Online learning content development

  • Strong written and visual creative flair

  • Managing/moderating an online community

  • Social reporting and listening tools

  • Video editing, production, publishing skills

What's In It for You

  • Meaningful stock plans

  • Medical, dental, and vision benefits

  • Commuter perks

  • Catered lunches

  • Fully stocked kitchen

  • Wellness and special perk membership

  • Unlimited PTO

  • Headquarters conveniently located right off the 101 and close to Caltrain

So, if you are a Community Operations and Learning Manager with experience, please apply today!

Applicants must be authorized to work in the U.S.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Learning and Development Manager - Startup CA-Redwood City EG1-1451531